Search results for "Service user"
showing 10 items of 18 documents
Turning experience into expertise : technologies of the self in Finnish participatory social policy
2017
This article investigates the micro-level practices of subject-construction in Finnish participatory social policy. Through a governmental ethnography on projects that invite former beneficiaries to become ‘experts-by-experience’ in social welfare organizations, I discern the possibilities for freedom in the participants’ self-construction. By making use of Michel Foucault’s conceptual tools of care of the self and confession, I illustrate how, contrary to the projects’ emancipatory promise of providing the service users the freedom to reconstruct themselves, the projects entail practices that curb the participants’ way of ‘knowing themselves’. They require the service users to reframe thei…
Protocol for a participatory survey to investigate the long-term effectiveness of adult psychiatric services (PSILEAPS) : a prospective exploratory c…
2022
Mental health research and practice is currently moving beyond a focus on group-level symptom reduction models. Hence, research and treatment increasingly emphasize the real-life individual needs of service users and their social networks. One example is the Open Dialogue approach (OD), which has demonstrated promising outcomes in the Finnish Western Lapland (WL) catchment area. Nevertheless, it is unclear how OD-based services have so far been maintained in WL. It is also unclear how the experiences of multi-disciplinary care teams, service users and their social network members differ, with regard to differing approaches to mental health treatment. More generally, there is a global need f…
Home as a Base for a Well-Lived Life: Comparing the Capabilities of Homeless Service Users in Housing First and the Staircase of Transition in Europe
2020
Nussbaum’s Central Capabilities refer to the elements of a well-lived life, and many adults who experience homelessness are deprived of these capabilities. The study aim was to investigate whether service users experience different homeless services as affording or constraining capabilities. We conducted semi-structured interviews with homeless service users (n = 77) in Housing First (HF) and staircase services (SS) in eight European countries. We used thematic analysis to identify three themes: autonomy and dependency, the relational impact of living arrangements, and community interaction and stigma. While SS participants were able to address their bodily integrity and health, their highe…
Renta de emergencia familiar en Gandia
2011
Sensible ante la situación económica y de nuevas necesidades emergentes, el Ayuntamiento de Gandia, como principal promotor de políticas sociales, considera necesario integrar dentro de sus iniciativas para promover la igualdad, la solidaridad y la mejora de la calidad de vida, un recurso económico para paliar las distintas situaciones en las que se encuentran familias sin ingresos debido a que los adultos integrantes de la unidad familiar se encuentran en situación de desempleo. Se impulsa, como respuesta a estas nuevas necesidades, una prestación de carácter periódico denominada Renta de Emergencia Familiar (REF) que viene acompañada de un conjunto de actuaciones de carácter municipal dir…
"Stop Making sense" a randomised text design study
2018
The current epistemological scaffolding of psychotherapy and mental health care ruthlessly privileges what is already understood and given shape, to the extent that what is currently meaningless and chaotic is strained out. The present work is an experimental attempt at contesting this way of going about the business of mental (health) care. To achieve this, we attempt to systematically destroy meaning in a text that we ourselves have produced. Through the innovation “randomised text designâ€, we seek to provide space for non-meaning and ignorance within the mental health discourse. What the process of randomised text design allows us to do, is bend away from ideas that hold psychotherap…
Organizational performance focused on users' quality of life: The role of service climate and "contribution-to-others" wellbeing beliefs.
2017
The investigation of organizational factors as precursors of the quality of life (QoL) of service users in organizations for individuals with intellectual disability has been relatively neglected.With this in mind, this study tests the mediation of service climate between employee's "contribution-to-others" wellbeing beliefs (COWBs) and organizational performance focused on the QoL of individuals with intellectual disability. A total of 104 organizations participated in the study. Data were collected from 885 employees and 809 family members of individuals with intellectual disability. The results of the multilevel mediation model supported the hypotheses. When employees believe that their …
Citizen experts in participatory governance: Democratic and epistemic assets of service user involvement, local knowledge and citizen science
2021
Initiatives that attribute expert status to ‘ordinary citizens’ proliferate in a range of societal realms and are generally celebrated for ‘democratising expertise’. By tapping new sources of knowledge and participation simultaneously, such ‘citizen expertise’ practices seem to provide responses to the contemporary decline of trust in political elites and traditional experts that seriously challenges the legitimacy of democratic policy-making. This study distinguishes between three quintessential types of citizen expertise (‘local knowledge’, ‘service user involvement’ and ‘citizen science’) and, from an integrated perspective, critically discusses the value of citizen expertise for public…
Factors Associated with Providers' Work Engagement and Burnout in Homeless Services: A Cross-national Study
2021
Contains fulltext : 232434.pdf (Publisher’s version ) (Closed access) The complexity of homeless service users' characteristics and the contextual challenges faced by services can make the experience of working with people in homelessness stressful and can put providers' well-being at risk. In the current study, we investigated the association between service characteristics (i.e., the availability of training and supervision and the capability-fostering approach) and social service providers' work engagement and burnout. The study involved 497 social service providers working in homeless services in eight different European countries (62% women; mean age = 40.73, SD = 10.45) and was part o…
Utilizing games in the co-production of mental health services
2020
This study analyses the application of a co-production approach in utilizing digital games and game-related methods in mental health services. The goal is to offer a real-world experiment on co-production, focusing on mental health service users, active gamers and mental health practitioners who worked together in equal ways and valued each other’s unique contributions during the experiment. The implications of a co-production approach for applying digital games in the field of mental healthcare are somewhat limited and under-explored. In this case study, seven workshop sessions were held involving service users, gamers and professionals. Participants were interviewed concerning their exper…
Mutual learning: exploring collaboration, knowledge and roles in the development of recovery-oriented services. A hermeneutic-phenomenological study
2021
ABSTRACT Purpose The concept of recovery is commonly described as multifaceted and contested in the field of mental health and substance abuse. The aim of this study is to explore how understandings of recovery and recovery orientation of services are developed through daily practices and collaboration between service users and professionals. Methods Eight pairs of participants were interviewed together, in accordance with the dyadic interview method. The dyads/pairs consisted of service users and professional helpers. A collaborative hermeneutic-phenomenological analysis was used to analyse data. Results Data were analysed into three overarching and entangled themes, exploring how recovery…