Search results for "Service user"
showing 10 items of 18 documents
Factors Associated with Providers' Work Engagement and Burnout in Homeless Services: A Cross-national Study
2021
Contains fulltext : 232434.pdf (Publisher’s version ) (Closed access) The complexity of homeless service users' characteristics and the contextual challenges faced by services can make the experience of working with people in homelessness stressful and can put providers' well-being at risk. In the current study, we investigated the association between service characteristics (i.e., the availability of training and supervision and the capability-fostering approach) and social service providers' work engagement and burnout. The study involved 497 social service providers working in homeless services in eight different European countries (62% women; mean age = 40.73, SD = 10.45) and was part o…
Organizational performance focused on users' quality of life: The role of service climate and "contribution-to-others" wellbeing beliefs.
2017
The investigation of organizational factors as precursors of the quality of life (QoL) of service users in organizations for individuals with intellectual disability has been relatively neglected.With this in mind, this study tests the mediation of service climate between employee's "contribution-to-others" wellbeing beliefs (COWBs) and organizational performance focused on the QoL of individuals with intellectual disability. A total of 104 organizations participated in the study. Data were collected from 885 employees and 809 family members of individuals with intellectual disability. The results of the multilevel mediation model supported the hypotheses. When employees believe that their …
"Stop Making sense" a randomised text design study
2018
The current epistemological scaffolding of psychotherapy and mental health care ruthlessly privileges what is already understood and given shape, to the extent that what is currently meaningless and chaotic is strained out. The present work is an experimental attempt at contesting this way of going about the business of mental (health) care. To achieve this, we attempt to systematically destroy meaning in a text that we ourselves have produced. Through the innovation “randomised text designâ€, we seek to provide space for non-meaning and ignorance within the mental health discourse. What the process of randomised text design allows us to do, is bend away from ideas that hold psychotherap…
More of the same? A study of the funding practices of The Research Council of Norway’s Programs for Mental Health in the period 1995 to 2015
2016
The objective of this paper is to examine the funding practices of The Research Council of Norway’s Programs for Mental Health during the time period from 1995 to 2015. The paper’s foci are on funded research groups and professions, main topics, and research questions. The empirical data consists of 138 project abstracts. The findings reveal a discrepancy between the national policies and funding practices during the program periods, where narrow knowledge development like biological, genetic, and neurological is given priority. Research focusing on community mental health and living conditions is rarely funded. The paper discusses decision-making practices, revealing that new research grou…
Homeless Adults' Recovery Experiences in Housing First and Traditional Services Programs in Seven European Countries.
2020
Across Europe, as governments turn to housing-led strategies in attempts to reverse rising rates of homelessness, increasing numbers of Housing First (HF) programs are being implemented. As HF programs become more widespread, it is important to understand how service users experience them compared to the more prevalent traditional treatment-first approach to addressing long-term homelessness. Although there is a large body of research on service users' experiences of Housing First compared to treatment-first in North American contexts, comparatively less is known about how these two categories of homeless services are experienced in the European context. In a correlational and cross-section…
Mutual learning: exploring collaboration, knowledge and roles in the development of recovery-oriented services. A hermeneutic-phenomenological study
2021
ABSTRACT Purpose The concept of recovery is commonly described as multifaceted and contested in the field of mental health and substance abuse. The aim of this study is to explore how understandings of recovery and recovery orientation of services are developed through daily practices and collaboration between service users and professionals. Methods Eight pairs of participants were interviewed together, in accordance with the dyadic interview method. The dyads/pairs consisted of service users and professional helpers. A collaborative hermeneutic-phenomenological analysis was used to analyse data. Results Data were analysed into three overarching and entangled themes, exploring how recovery…
Home as a Base for a Well-Lived Life: Comparing the Capabilities of Homeless Service Users in Housing First and the Staircase of Transition in Europe
2020
Nussbaum’s Central Capabilities refer to the elements of a well-lived life, and many adults who experience homelessness are deprived of these capabilities. The study aim was to investigate whether service users experience different homeless services as affording or constraining capabilities. We conducted semi-structured interviews with homeless service users (n = 77) in Housing First (HF) and staircase services (SS) in eight European countries. We used thematic analysis to identify three themes: autonomy and dependency, the relational impact of living arrangements, and community interaction and stigma. While SS participants were able to address their bodily integrity and health, their highe…
Mental health service users' and professionals' relationship with games and gaming
2017
Background Games and elements of gamification can be utilized in mental healthcare to provide customized interventions for the service users. However, very little evidence exists as to what kind of experiences service users and professionals have towards games and gaming, and what their perceptions of the phenomenon are. This sort of information is needed to help professionals put game-based interventions actively into practice in mental health services. Research objectives The objective is to describe the experiences and perceptions of digital games and gaming from the perspectives of mental health service users and mental health professionals. Methods In this qualitative study, data consi…
Utilizing games in the co-production of mental health services
2020
This study analyses the application of a co-production approach in utilizing digital games and game-related methods in mental health services. The goal is to offer a real-world experiment on co-production, focusing on mental health service users, active gamers and mental health practitioners who worked together in equal ways and valued each other’s unique contributions during the experiment. The implications of a co-production approach for applying digital games in the field of mental healthcare are somewhat limited and under-explored. In this case study, seven workshop sessions were held involving service users, gamers and professionals. Participants were interviewed concerning their exper…
A Balancing Act-How Mental Health Professionals Experience Being Personal in Their Relationships with Service Users.
2017
Although being personal in relationships with service users is commonly described as an important aspect of the way that professionals help people with severe mental problems, this has also been described to bring with it a need to keep a distance and set boundaries.This study aims to explore how professionals working in psychiatric care view being personal in their relationships with users.Qualitative interviews with 21 professionals working in three outpatient psychiatric units, analyzed through thematic analysis.Being personal in their relationships with users was described as something that participants regarded to be helpful, but that also entails risks. Participants described how they…